{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across South Africa on orders of R750 or more; a flat R250 delivery charge applies under R750, and express delivery is R250 at any order value. Orders are handled in 24 to 48 hours and then arrive in 5 to 7 days.",
    "content": "Shipping & Delivery Last updated 8 October 2026. Delivery across South Africa Standard delivery is free when the goods total is R750 or more after discounts. Below R750, the delivery charge is R250. An optional express upgrade is R250 at any order value. Choose your delivery method in the cart; the total is shown before payment. Handling and arrival Allow 24 to 48 hours for handling and processing, followed by an estimated 5 to 7 days for delivery. These are estimates, not a guaranteed arrival date. Express uses the faster available delivery option after the same handling period. Ask us before ordering if you have a fixed deadline. Tracking and separate parcels We send a tracking number when your order ships. Items in one order may arrive in separate packages. Use Track My Order to follow your delivery. Delays or missing deliveries Contact theteam@chaincurtain.co.za if tracking stops updating or your order has not arrived. Your rights under the Consumer Protection Act 68 of 2008 for late, missing or damaged goods are unaffected. Unless a different delivery period was agreed, delivery should take place within 30 days.",
    "url": "https://chaincurtain.co.za/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For standard stock goods, you can cancel within 7 days after delivery under section 44 of the ECTA, or return them unopened within 15 days after delivery under our own policy. Custom-made goods are excluded from change-of-mind cancellation. Faulty goods keep the Consumer Protection Act 6-month implied warranty.",
    "content": "Refunds & Returns Last updated 8 October 2026. Cooling-off for online orders Under section 44 of the Electronic Communications and Transactions Act 25 of 2002 you may cancel an online order without reason and without penalty within 7 days after you receive the goods. Contact theteam@chaincurtain.co.za with your order reference and a clear statement that you wish to cancel. The only charge you carry is the direct cost of returning the goods. Our 15-day change-of-mind window As our own shop policy, we also accept change-of-mind returns of unopened standard stock goods within 15 days after delivery, with proof of purchase. This applies to discounted goods too. It adds to, and never shortens, the statutory cooling-off period above. Refunds and return postage We refund the goods price and the delivery charge you paid for standard delivery. An express upgrade above standard delivery is not refundable on a change-of-mind return. You pay the direct return postage for a change-of-mind return. Ask us for the correct return address before dispatch; the addresses on this site are administration addresses, not return addresses. Refunds go to the original payment method within 30 days after we receive the returned goods, as section 44 requires, and usually much sooner. We do not apply a cancellation or handling fee. Custom-made orders Goods made to your measurements or clearly personalised are excluded from change-of-mind returns. A standard black or silver curtain in the listed stock size is a standard stock item. Custom quotations state the agreed specification and terms before you order. Faulty, damaged or misdescribed goods The Consumer Protection Act 68 of 2008 gives you an implied warranty of quality. Within 6 months after delivery you may return goods that are defective, unsafe or not fit for their purpose, and choose a repair, a replacement or a refund. These rights are separate from change-of-mind returns. Contact us promptly with the order details and photographs of the issue. We cover reasonable return costs where the goods are faulty or misdescribed.",
    "url": "https://chaincurtain.co.za/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Chain Curtain Company collects, uses, shares and protects your personal information, including cookies and analytics.",
    "content": "Privacy Policy Last updated 8 October 2026. Who handles your information Caruso Consulting Co Ltd operates Chain Curtain Company at chaincurtain.co.za and is the responsible party for your personal information. South Africa address: c/o BDO Johannesburg, Wanderers Office Park, 52 Corlett Drive, Illovo, Johannesburg, 2196. Registered office: Suite 54, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Contact theteam@chaincurtain.co.za about your information or this notice. Information and purposes We use the contact, delivery, billing and order information you provide to process orders, arrange delivery, answer enquiries and manage returns. We use technical logs to operate the website and help prevent fraud. Payment providers process card details; we do not store full card numbers. Lawful grounds Order processing and requested support are necessary to carry out our contract with you. Recordkeeping may be required by law. Site security and fraud prevention rely on our legitimate interests. Optional analytics and marketing rely on your choices and consent where required; you can withdraw consent. Service providers and cross-border transfers Relevant information is shared with payment, fulfilment, delivery, hosting and communications providers to deliver these services. Some processing takes place outside South Africa, including our international support operations. We transfer personal information across borders only as section 72 of POPIA allows, for example where it is needed to perform our contract with you or the recipient is bound by comparable protections. Retention and security Information is retained for as long as needed for orders, support, recordkeeping and applicable legal obligations. We use reasonable safeguards and restrict access according to the task. Do not send payment-card details by email. Your rights Under the Protection of Personal Information Act 4 of 2013 you may ask whether we hold your personal information, request access to it, ask us to correct or delete it, and object to its processing, including for direct marketing. Contact us to exercise a right. You may complain to the Information Regulator (South Africa) . Cookies Read the cookie policy and use Cookie settings in the footer to change optional tracking choices.",
    "url": "https://chaincurtain.co.za/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Chain Curtain Company.",
    "content": "Terms & Conditions Last updated 8 October 2026. Who we are Chain Curtain Company is a division of Caruso Consulting Co Ltd and operates chaincurtain.co.za. South Africa address: c/o BDO Johannesburg, Wanderers Office Park, 52 Corlett Drive, Illovo, Johannesburg, 2196. Registered office: Suite 54, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Contact theteam@chaincurtain.co.za . Products and prices Prices are in South African rand (ZAR) and the price shown is the price you pay for the goods. The stock chain curtain is 90cm wide and 210cm high, in black or silver. Custom sizes require a separate confirmed quotation. Check the selected colour, quantity and dimensions before ordering. The cart shows discounts and the selected delivery charge before payment. Ordering Provide accurate contact and delivery information. Available payment methods are displayed at checkout. A failed or incomplete payment is not confirmation of an accepted order. If an error affects an order, we will contact you; we will not charge a higher price without your agreement. Delivery and returns Read our shipping policy for the R750 free-standard-delivery threshold, R250 delivery charge and optional express upgrade. Our returns policy explains the 7-day cooling-off period, our 15-day change-of-mind window, custom-made goods and faulty-goods remedies. Product use Follow the instructions supplied with each item. A chain curtain is a permeable decorative screen; it is not a security door or sealed insect barrier and has no fire rating. Keep electrical grids away from skin, children, pets and water. Your rights Nothing in these terms excludes rights or liability that cannot lawfully be excluded, including your rights under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002.",
    "url": "https://chaincurtain.co.za/terms-and-conditions/"
  }
}